There's a good reason to work with the local experts at Valley Floor & Home in Duncan, BC. We provide flooring, window covering, and roof rejuvenation solutions for homes and businesses throughout the Cowichan Valley. Whether you are shopping for hardwood, luxury vinyl, carpet, tile, laminate, window coverings or looking to extend the life of your roof, our experts are here to make your project feel simple, informed, and enjoyable.
From your first showroom visit to the final installation, we are committed to helping you choose products that fit your home, lifestyle, and budget. You can also learn more about our customer experience in our customer reviews section.
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Salesperson/Designer
Kim joined our team in 2012 after working for another flooring store in BC. You will love working with Kim as she is excellent in custom design and decorating for both your home and office. She is a hard worker who is dedicated to making sure you get exactly what you want. Kim grew up in Nova Scotia with 8 siblings, and when she gets going, you can certainly tell! Away from work, she enjoys quiet days at her cabin on the lake, Martini in hand. Any decorating challenge you may have, Kim will take it on with a smile.
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Salesperson / Insurance Specialist
Tom has been an installer for Valley Floor & Home since 1997 and is now making a transition to a Salesperson specializing in insurance work. Tom knows our products and store inside and out. His eye for detail will be great for insurance work and dealing with damaged flooring. No one ever enjoys being in a situation where they need to use their insurance, but Tom will be sure to take care of you, be thorough, and make sure everything is done properly the first time. Tom loves to stay active. He and his family love to ski. When they aren’t skiing, you will probably find them at the arena watching their son ref or playing old timers hockey.
Salesperson
Sarah Galbraith is a valued member of the Valley Floor & Home Sales Team. Sarah and her partner have recently finished renovating their first home and are fresh with inspiration and ideas to help you with your flooring needs. Sarah’s young energy and love for colours bring an eclectic, boho vibe to our Sales team and with her extensive background in the service and hospitality industry, you will be happy you chose Sarah as your salesperson for your next flooring purchase.
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Sales Manager
Nolan joined our sales team in July 2023. But he has worked for Valley Floor & Home since 2020. Previously our Warehouse Manager, Nolan has just returned from a year of traveling in Australia, where he continued to expand his sales education, studying online with Carpet One University. He has become a valued member of our sales team, working with our builders. He enjoys developing relationships with our existing builders and creating new relationships with new builders and developers in the Cowichan Valley. Nolan was born and raised in the Cowichan Valley. In his spare time, he is a proud volunteer with Cowichan Valley Search and Rescue.
Office & Admin Manager
Denise is a crucial member of our staff as she handles job costing, accounts receivable and payable, customer service, receiving, and scheduling. To say she is a hard worker is an understatement. She has been part of the Valley Floor & Home family since 2001. We say when it comes to running Valley Floor & Home, “If Denise doesn’t know it, then the rest of us are in trouble!” She is a dedicated cheerleader and softball mom. When she has some downtime, Denise likes to spend it boating and camping.
Designer
Brittney holds a Bachelor’s degree in Interior Design and is passionate about creating detailed, thoughtfully planned spaces that blend beauty with everyday function. She believes great design should look stunning while working seamlessly for the people who live in it. Born and raised in Alberta, Brittney moved to Vancouver Island to complete her education and quickly fell in love with the island lifestyle and creative community. She also serves as our Social Media Specialist, bringing her design eye to our online presence.
President, Valley Floor & Home
After owning a landscaping business, Chad bought Valley Floors in 1994 at the age of 22. The following year, he joined Carpet One. Chad runs the show here, makes sure everything runs smoothly and that all Valley Floor & Home customers are happy. He leads by example, and employees feed off of his work ethic. Chad, or Groomer, the nickname/name of his landscaping business, is a hockey dad through and through. He loves watching his kids play. When they get a break, he enjoys golfing, RVing, and hanging out by the pool.
Vice President, Valley Floor & Home
Tammy joined Valley Floor & Home in 2000 after working as a travel consultant. She brings energy, dedication, and a people-first approach to every aspect of her role. As Vice President, Tammy supports the business across multiple areas, including pricing, marketing, merchandising, and accounts receivable. Both in the store and behind the scenes, she is committed to ensuring that staff, customers, and operations are well cared for. Known for her high energy and hands-on involvement, she plays a key role in supporting the strong culture and continued growth of Valley Floor & Home.
Whether you are exploring flooring options, planning a renovation, or selecting products for a new build, our team is ready to guide you every step of the way. Learn more about Valley Floor & Home, browse our flooring options, use our room visualizer, or visit our Duncan showroom.
Visit our store today to meet our friendly flooring experts and start planning your next project.
Thank you for contacting Carpet One Floor & Home. Your local flooring expert will reach out to you regarding your inquiry.